About Information Technology

Mission Statement

Service the Albion College Community by maintaining the core College functions with wise stewardship to allow for innovation.

Departments

Information Technology staff is divided into three areas: Information Services, Instructional Technology, and User Services (Helpdesk)

Information Services - 517-629-0479

• The Information Services area manages the college's administrative software and SCT Banner, which includes:
  • Student academic information
  • Financial aid
  • Finance
  • Human Resources
  • Institutional Advancement

Instructional Technology - 517-629-0479

• The Instructional Technology department provides support for faculty, staff and students in their use of technology to enhance teaching, learning, research, and presentation, including:
  • Effective use of technology for classroom activities and presentations in group and one-on-one settings
  • Technology and audio visual consulting 
  • Instructional design and development support
  • Technology training for individuals and groups
  • Course webs
  • Campus blogs
  • Classroom and conference room presentation systems
  • 3D Printing services
    

User Services (Helpdesk) - 517-629-0479

• The User Services area (or Helpdesk) provides technical support for all campus users, alumni, and guests, including:
  • New user information
  • Password and login help
  • General hardware and software support for college-owned computers
  • Basic troubleshooting support for student computers
  • Albion 1Card support
  • Signout equipment
  • Staff and faculty telephone support
  • Service of all campus computers and network printers