Student Health Services

Albion Care

In partnership with TimelyMD, Albion College provides 24/7 medical and mental telehealth care to students through Albion Care. Albion Care is available to students 365 days a year from anywhere in the United States, free of charge, with no insurance necessary.

To access, go to albion.care on any web-enabled device – smartphone, tablet, laptop or desktop. Register with your Albion College email address, and log in to begin using services via voice or video call.

Visit Albion Care

Together Safely in the time of Coronavirus

At Albion College, we are committed to the health and safety of our students, faculty, staff and community members. Our COVID-19 response focuses on three main areas: Education, Environmental Adaptation, and Population Health Monitoring and Risk Reduction, including regular testing for our whole campus community.

What to do if you become ill on campus.

The health and wellness of Albion College students is of the utmost importance to us. To support students in maintaining the greatest degree of wellness possible, Albion College has partnered with Oaklawn Hospital to provide health care to students. Oaklawn Medical Group-Albion and the Express Care clinic are available from 11 a.m. to 8 p.m., seven days a week and can be contacted at (517) 654-1020. Students needing care during the COVID19 pandemic should use the following guidelines.

If you have symptoms that could be related to COVID-19

The following symptoms are associated with COVID-19:

Fever or chills
Cough
Shortness of breath or difficulty breathing
Fatigue
Muscle or body aches
Headache
New loss of taste or smell
Sore throat
Congestion or runny nose
Nausea or vomiting
Diarrhea

If you experience any of these symptoms between 8 a.m. and 5 p.m., Monday to Friday, call Albion’s COVID-19 team at (517) 629-0220.

If you experience any of these symptoms after hours or on weekends, call Express Care at (517) 654-1020 for a screening. This will consist of a series of questions. Based on your answers you will be instructed to do one of the following:

Rest, drink fluids, stay home to monitor your symptoms and call back if your symptoms worsen.
Use Telemed. Telemed consists of a virtual meeting with a health care provider either on your computer or phone. The provider will evaluate your symptoms further and give advice for care. Instructions for accessing Telemed will be given by the Express Care.
Go to Express Care-Albion for evaluation and possible testing. Although Express Care is available daily from 11 a.m. to 8 p.m. for walk-in appointments, calling ahead is preferred in order to monitor waiting room space and social distancing guidelines.

For transport, you must call Campus Safety at (517) 629-1234. It is imperative that you follow all Campus Safety’s guidelines for transport including sitting in the rear seat and wearing a mask at all times.

If you have further questions call Campus Safety for assistance at (517) 629-1234.

If you have a health issue not related to COVID-19

Call Express Care-Albion for guidance during their open hours, 11 a.m to 8 p.m., seven days a week. Express Care Albion is a walk-in clinic that sees clients on a first-come, first-served basis and can be contacted at (517) 654-1020.

For after-hours care, contact FONEMED at 1-855-851-2208. FONEMED is a triage line answered by registered nurses. The nurses will ask questions, assess the situation, and make one of the following recommendations:

Stay home and follow the home care instructions given by the nurse.
Seek care during the next health provider office hours.
Seek care in the next four hours.
Seek care immediately.

If you need assistance with any of the above, or with transportation, contact Campus Safety at (517) 629-1234.

Please note that the Oaklawn Express Care clinic is not equipped to treat medical emergencies. Students who are experiencing a medical emergency should call Campus Safety at 517/629-0911.

Medical emergencies include, but are not limited to:

Head injury/Unconsciousness
Uncontrolled bleeding
Broken bones
Chest pain
Trouble breathing
Overdose
Severe burns
Severe abdominal pain

Students who have a non-emergency health issue during the times when the Express Care clinic is not open may call FONEMED AT 1-855-851-2208. This is a toll-free call line staffed by registered nurses who are trained to provide confidential medical direction and advice. Students may also call Campus Safety for assistance during the times in which the clinic is not open.

Students who are experiencing respiratory or stomach illness may also utilize the Self-Care Guide on-line at www.albion.edu/shs-click on Self Care Guide on the left navigation bar. Students will need to log in with their network ID and password to access the guide.

In addition, students with chronic medical conditions who need to continuing care from a physician near campus may call the Oaklawn Family Practice office at 517/629-2134 to set up a new patient appointment with a physician.

Students, please remember to bring the following documents and information with you when you utilize the Oaklawn Express Care or Oaklawn Family Practice, as well as other area healthcare facilities when you need health services:

Albion College Student ID
Driver's License or State ID
Medical Insurance Card
A list of medication you take regularly

For information about other Urgent Care facilities in the Albion area go to www.albion.edu/shs and click on Emergency Care on the left navigation bar, then choose Area Urgent Care Centers from the drop down menu.

Cheryl Krause BSN, RN-BC has moved to the COVID Team office in the Washington Gardner Building at 401 East Michigan Ave. Entry is on the North Berrien side of the building. Her job is to direct and coordinate the COVID 19 planning, oversee the COVID testing clinic, assist students with insurance issues, referrals, coordination of ongoing care, and navigating student's connection to the Oklawn Family Practice and Express Care - Albion. Her office hours are 8:00 a.m.–5:00 p.m., Monday – Friday. Students may call 517/629-0220, stop in to the COVID Team office, or email the COVIDTeam@albion.edu for assistance

Sick Trays

Sick trays are available to students who are ill, injured, and unable to come to Baldwin Hall for a scheduled meal. Sick trays can be picked up at Baldwin Hall or any other dining locations at breakfast, lunch, or dinner during their regular hours. To request a sick tray please fill out the request form. Forward it to or . To pick up the tray bring the sick students ID and present it to the staff.

Questions? Call Cheryl Krause at 517-629-0220.

Confidentiality of Medical Records

Health care records are maintained in files separate from the student's academic files and cannot be accessed by faculty, staff, administration, parents or other students. As required by law, student health records will be maintained for 7 years after students graduate.

Protected Health Information is completely confidential. Students must sign a written authorization to release Protected Health Information to anyone, including faculty and family members. Protected Health Information may also be released for medical treatment, medical services, and as required by law.

Email Policy

Campus Health welcomes your interest and contact. We also value your privacy. Please consider the following information prior to sending an e-mail:

E-mail is not an appropriate medium for questions regarding individual, private, personal health. It is most appropriate for getting general information regarding services, resources or other campus information. We cannot guarantee that the contents of an e-mail message will remain confidential. While we will do our best to keep communication private, e-mail usage can be monitored and others may read the content of your personal messages.

Staff access to e-mail is also limited to Campus Health work hours, there is no expectation that email will be checked after hours. Also, there is no way of knowing if a specific staff member is unavailable due to illness, vacation, or other business. This means that your message may not be read immediately. E-mail should never be used for urgent communication. When the response is needed in an urgent situation, please call Campus Safety at 517/629-0911.

Athletic Physical Forms

Sexual Assault and Harassment Procedures